Refund policy

Thank you for shopping with us! We strive to provide you with high-quality jewelry that you will love. However, if you are not completely satisfied with your purchase, we are here to help.

Return Period

You have 7 days from the date of delivery to return any items. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Process

To initiate a return, please contact us at the email: silahindia@gmail.com with your order number and details about the product you wish to return. We will provide you with instructions on how to send the item back to us.

Please note that customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, a refund will be processed to your original method of payment within 5-7 business days.

Please note that we can only offer a refund for items that are returned in the same condition as they were dispatched. We reserve the right to refuse a refund if the returned item shows signs of wear, damage, or alteration.

Non-Returnable Items

Certain items, such as custom orders, personalized jewelry, or items marked as final sale, are not eligible for return or refund.

Exchanges

If you wish to exchange an item for a different size, color, or style, please initiate a return for the original item and place a new order for the replacement.

Contact Us

If you have any questions about our return and refund policy, please contact us at email: silahindia@gmail.com. We are here to assist you!

Thank you for choosing us. We appreciate your business and are committed to ensuring your satisfaction.